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Dr. Sushil Kumar Meher, CIO Dept. of Computer Facility – AIIMS pointed out, “AIIMS, New Delhi works in a different way as compared to the other organizations. It is a healthcare service provider as well as a research institute and also provides high level medical education. During the pandemic the culture has been changed. Earlier we had tried our best to make virtual treatment as the culture but that was not possible due to lack of acceptance among doctors. But today the culture has changed and now doctors are asking for technology and we did not take much time to switch over to a virtual environment. Within a short period of time we have developed an in-house application and provided them the service, on the other hand patients were not ready to take virtual consultation but right now they are ready to accept it. Earlier we had a roadmap on how to roll out the IT activities in AIIMS and that has been changed and made a new roadmap on how to achieve a virtual environment.”


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Dr. Sushil Kumar Meher, CIO Dept. of Computer Facility – AIIMS at PD, 19th Infotech Forum 2021.