CII's Customer Obsession Awards powered by Tata Communications is an industry platform that recognises organisations for their customer centric initiatives. The awards aim to promote a culture of customer obsession in the Indian business ecosystem | CII & Tata Communications have partnered to create the CII-Tata Communications Centre for Digital Transformation to enable India and Indian enterprises to leverage The full power of digital.
Watch Winners Speak - The Case for Customer Obsession | CII & Tata Communications With HD Quality.
CII’s Customer Obsession Awards powered by Tata Communications is an industry platform that recognises organisations for their customer centric initiatives. The awards aim to promote a culture of customer obsession in the Indian business ecosystem | CII & Tata Communications have partnered to create the CII-Tata Communications Centre for Digital Transformation to enable India and Indian enterprises to leverage The full power of digital.
Watch Winners Speak - The Case for Customer Obsession | CII & Tata Communications With HD Quality
News video | 12310 views
CII's Customer Obsession Awards powered by Tata Communications is an industry platform that recognises organisations for their customer centric initiatives. The awards aim to promote a culture of customer obsession in the Indian business ecosystem | CII & Tata Communications have partnered to create the CII-Tata Communications Centre for Digital Transformation to enable India and Indian enterprises to leverage The full power of digital.
Watch Winners Speak - The Case for Customer Obsession | CII & Tata Communications With HD Quality
News video | 10559 views
CII’s Customer Obsession Awards powered by Tata Communications specially recognises organisations that have effectively leveraged digital technologies to delight their customers. | CII & Tata Communications have partnered to create the CII-Tata Communications Centre for Digital Transformation to enable India and Indian enterprises to leverage The full power of digital.
Watch Winners Speak - Customer Obsession enabled by Digitisation | CII & Tata Communications With HD Quality
News video | 9466 views
CII’s Customer Obsession Awards powered by Tata Communications is a journey which started a rigorous evaluation process that evaluates participants using international benchmarks of customer experience. The jury then made the final selection after considering multiple factors.For many participants, the journey does not end with the award ceremony but will continue as a learning that they will take forward to achieve the pinnacle of being a customer obsessed company | CII & Tata Communications have partnered to create the CII-Tata Communications Centre for Digital Transformation to enable India and Indian enterprises to leverage The full power of digital.
Watch Winners Speak - Customer Obsession award journey | CII & Tata Communications With HD Quality
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“CII Awards for Customer Obsession 2021”
Excellence through Technology and Innovation
“Powered by Amazon”
Customer obsession is all about creating great experiences and delivering on your promises to customers, whether those promises are focused around service, team support, easy-to-use products, partner support, or a combination of all. With emerging technology and innovation, customer experience is also emerging.
To create a benchmark and recognize excellence in customer obsession for Indian Industry using digital technology, the Confederation of Indian Industry (CII) in 2016, institutionalized the 'CII Award for Customer Obsession'.
The Award recognizes Customer-Centric organizations where Customer is at the Centre of all that they do. The program also helps organizations to understand various elements that are critical for delivering superior customer experience across the value chain.
The award program is based on the requirements of the 'CII IQ Excellence Framework for Managing Customer Experience'. CII IQ Excellence is based on 7 parameters. Participants will gain immensely from this assessment, with a highly value-adding, future-focused actionable feedback, to drive the customer experience to the next higher orbit.
Key Benefits-
Get an opportunity to validate and benchmark your customer-focused approach
Assessment through a team of experts
Detailed feedback report for each applicant
Get recognized for your commitment and achievement towards 'Customer Obsession Culture' & Improve Brand experience.
Winners will be featured on the award booklet.
CII IQ Excellence Framework for Managing Customer Experience
CII Awards for Customer Obsession 2021
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Welcome to the exhilarating showdown between India vs Sri Lanka in the T20 series! Get ready for an electrifying clash as these two powerhouse teams, fueled by raw talent and strategic brilliance, lock horns for cricketing supremacy.
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