#NewAgeTechnology Digital transformation is defined and developed purely on the few selected users or customers’ feedback. I would say, Digital Transformation should start with the customer experience. The purpose of a business is to create a customer. Unfortunately, digital transformation efforts at companies across the globe often aren’t putting customers at the center of their endeavors. Instead, new technologies are being used to create operational efficiencies to reduce costs. A report states that, digital transformation journey continues well into 2021, new-age technologies will play a crucial role in defining business functions, and subsequently, the customer experience. #TechnologyForCustomer
Two-thirds of the CEO’s of Global 2,000 companies will shift their focus from traditional, offline strategies to more modern digital strategies to improve the customer experience before the end of the year - with 34% of companies believing they’ll fully adopt digital transformation within 12 months or less. This number is expected to increase to more than $2 trillion by 2022. As per IDC, 79% of companies admit that COVID-19 increased the budget for digital transformation.
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New-age technologies to redefine the customer experience.
#NewAgeTechnology Digital transformation is defined and developed purely on the few selected users or customers’ feedback. I would say, Digital Transformation should start with the customer experience. The purpose of a business is to create a customer. Unfortunately, digital transformation efforts at companies across the globe often aren’t putting customers at the center of their endeavors. Instead, new technologies are being used to create operational efficiencies to reduce costs. A report states that, digital transformation journey continues well into 2021, new-age technologies will play a crucial role in defining business functions, and subsequently, the customer experience. #TechnologyForCustomer
Two-thirds of the CEO’s of Global 2,000 companies will shift their focus from traditional, offline strategies to more modern digital strategies to improve the customer experience before the end of the year - with 34% of companies believing they’ll fully adopt digital transformation within 12 months or less. This number is expected to increase to more than $2 trillion by 2022. As per IDC, 79% of companies admit that COVID-19 increased the budget for digital transformation.
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New-age technologies to redefine the customer experience
Technology video | 88 views
Tatwa Technologies digitally transforms customer experience with implementation of #RPA
A.K.Mohanty, MD - #TatwaTechnologies
Tatwa Technologies digitally transforms customer experience with implementation of RPA
Technology video | 145 views
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#PranayAnand, Vice President, #NTTGlobal and #AssafTarnopolsky, Senior Vice President and GM, #GenesysAPAC
In this thought-provoking video, we delve into the profound connection between employee experience (EX) and customer experience (CX) and discover how the former serves as the artistry behind the latter. We explore how organizations that prioritize and invest in fostering a positive and fulfilling employee experience inevitably create an environment where exceptional customer experiences flourish.
Through insightful interviews and real-life examples, this video underscores the critical role of employees in shaping customer perceptions and satisfaction. It highlights the undeniable link between engaged, motivated, and empowered employees and the delivery of memorable customer experiences.
By examining successful companies renowned for their outstanding CX, we unveil the strategies they employ to create a harmonious blend of EX and CX. From establishing a culture of empathy and trust to providing ongoing training and development opportunities, these organizations recognize that the happiness and well-being of employees directly translate into happier, more loyal customers.
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#varindia #newshour #EmployeeExperience #CustomerExperience #EXandCX #EmployeeEngagement #CustomerSatisfaction #WorkplaceCulture #EmployeeMotivation #CustomerCentricity #CXStrategy #PositiveWorkEnvironment #EmployeeEmpowerment #CustomerPerception #EmployeeWellbeing #CXSuccess #Teamwork #EXInvestment #CXJourney #EmployeeH
Technology video | 185 views
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Technology video | 865 views
Check out the Superhit Hindi song 'Ishq Ada' from the superhit bollywood action romantic hindi blockbuster movie 'Ada... A Way of Life' (2010)
Cast: Ayaan Ahmad, Rahul Roy, Ayesha Jhulka, Nauheed Cyrusi
Written & Directed by Tanvir Ahmad
Produced by Kazaan Ahmad
Music: A. R. Rahman
Singers: Rashid Ali
Trivia: A.R.Rahman composed the songs for Ada in 2001, after completing the score for Oscar Nominated movie (Best Foreign Film) Lagaan, but the movie was shelved & was released in 2010.
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Sriram City Union Finance Shocks Customer with High Interests Rates | Customer Approach RBI | Kadiri | iNews
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PEG क्या है, इसे PEG क्यों कहा जाता है? | What Is Peg
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What is Wheat Beer? | व्हीट बीयर क्या है?
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If you love homestyle cocktails, reviews of Alcohol, Drink knowledge, Bartending and many more then this channel is for you. India is the biggest alcohol consumer in th
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भारत में पहला BAR कौन सा है? Which is the First BAR in India? Do you know?
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My Light setup - GODOX LC500R RGB LED Light Stick - https://amzn.to/3SQmu6P
My Lens Setup - Sigma 18-35mm f/1.8 DC for Canon - https://amzn.to/3ZDqbyD
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Disclaimer:
The purpose of this channel is not to support or encourage underage drinking but to provide knowledge of the products we consume. This channel does not promote or sell any alcoholic product. The purpose of this channel is to strictly entertain and inform people about products available on the market. We are strictly against underage drinking and do not support it.
About The Channel:-
If you love homestyle cocktails, reviews of Alcohol, Drink knowledge, Bartending and many more then this channel is for you. India is the biggest alcohol consumer in the world. We buy and consume more whiskey in the world than anyone else. This channel helps give information about your favorite drink. How to make fantastic cocktails at ho
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Join Our Bartending School The Spirit Vidyalaya, Call us on 7558204535
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My Camera - Canon EOS 200D II - Link To Purchase - https://amzn.to/3ZXuNQD
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My Light setup - GODOX LC500R RGB LED Light Stick - https://amzn.to/3SQmu6P
My Lens Setup - Sigma 18-35mm f/1.8 DC for Canon - https://amzn.to/3ZDqbyD
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Ice mould - https://amzn.to/3EWlecr
Disclaimer:
The purpose of this channel is not to support or encourage underage drinking but to provide knowledge of the products we consume. This channel does not promote or sell any alcoholic product. The purpose of this channel is to strictly entertain and inform people about products available on the market. We are strictly against underage drinking and do not support it.
About The Channel:-
If you love homestyle cocktails, reviews of Alcohol, Drink kn
Cooking video | 644 views