#GeorgeAprane, Vice President, Channels & Alliances, #Genesys Asia Pacific
In this captivating YouTube video, we delve into the realm of customer experience (CX) and explore the remarkable efforts of Genesys, a leading customer experience and contact center solutions provider, as they collaborate with their valued partners to continuously enhance the customer journey.
With an unwavering commitment to delivering exceptional CX, Genesys recognizes the significance of collaboration and strategic partnerships in revolutionizing the way businesses engage with their customers. This video takes you on a fascinating journey through their partnership ecosystem, showcasing the collective expertise and innovative solutions that are driving meaningful results.
Through captivating interviews and real-world case studies, you'll witness firsthand how Genesys and its partners are harnessing cutting-edge technologies, such as artificial intelligence (AI) and machine learning (ML), to transform the customer experience landscape. From personalized interactions and intelligent routing to proactive problem resolution, these advancements are revolutionizing the way companies connect with their customers, delivering seamless, efficient, and highly satisfying experiences.
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#varindia #newshour #GenesysCX #CustomerExperience #CXPartnerships #EnhancedCustomerJourney #CollaborativeInnovation #AIinCX #MLinCustomerExperience #PersonalizedInteractions #IntelligentRouting #ProactiveProblemResolution #TransformingCX.
#GeorgeAprane, Vice President, Channels & Alliances, #Genesys Asia Pacific
In this captivating YouTube video, we delve into the realm of customer experience (CX) and explore the remarkable efforts of Genesys, a leading customer experience and contact center solutions provider, as they collaborate with their valued partners to continuously enhance the customer journey.
With an unwavering commitment to delivering exceptional CX, Genesys recognizes the significance of collaboration and strategic partnerships in revolutionizing the way businesses engage with their customers. This video takes you on a fascinating journey through their partnership ecosystem, showcasing the collective expertise and innovative solutions that are driving meaningful results.
Through captivating interviews and real-world case studies, you'll witness firsthand how Genesys and its partners are harnessing cutting-edge technologies, such as artificial intelligence (AI) and machine learning (ML), to transform the customer experience landscape. From personalized interactions and intelligent routing to proactive problem resolution, these advancements are revolutionizing the way companies connect with their customers, delivering seamless, efficient, and highly satisfying experiences.
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#varindia #newshour #GenesysCX #CustomerExperience #CXPartnerships #EnhancedCustomerJourney #CollaborativeInnovation #AIinCX #MLinCustomerExperience #PersonalizedInteractions #IntelligentRouting #ProactiveProblemResolution #TransformingCX
Technology video | 228 views
#PranayAnand, Vice President, #NTTGlobal and #AssafTarnopolsky, Senior Vice President and GM, #GenesysAPAC
In this thought-provoking video, we delve into the profound connection between employee experience (EX) and customer experience (CX) and discover how the former serves as the artistry behind the latter. We explore how organizations that prioritize and invest in fostering a positive and fulfilling employee experience inevitably create an environment where exceptional customer experiences flourish.
Through insightful interviews and real-life examples, this video underscores the critical role of employees in shaping customer perceptions and satisfaction. It highlights the undeniable link between engaged, motivated, and empowered employees and the delivery of memorable customer experiences.
By examining successful companies renowned for their outstanding CX, we unveil the strategies they employ to create a harmonious blend of EX and CX. From establishing a culture of empathy and trust to providing ongoing training and development opportunities, these organizations recognize that the happiness and well-being of employees directly translate into happier, more loyal customers.
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#varindia #newshour #EmployeeExperience #CustomerExperience #EXandCX #EmployeeEngagement #CustomerSatisfaction #WorkplaceCulture #EmployeeMotivation #CustomerCentricity #CXStrategy #PositiveWorkEnvironment #EmployeeEmpowerment #CustomerPerception #EmployeeWellbeing #CXSuccess #Teamwork #EXInvestment #CXJourney #EmployeeH
Technology video | 233 views
#DhirendraKhandelwal- MD - Esquare System & Technologies
#EsquareSystem boosts its digital transformation journey to enhance customer experience
Esquare System boosts its digital transformation journey to enhance customer experience
Technology video | 188 views
Collaboration and Communication Tools Enhancing Employee Experience
Collaboration and Communication Tools Enhancing Employee Experience
Technology video | 137 views
#RishiMehta, President & CEO - #WAISLLimited at #20thInfotechForum2022
'We ensure that endpoints and networks are continuously running in airports for a good passenger experience'
We ensure that endpoints and networks are continuously running in airports for apassenger experience
Technology video | 196 views
Sriram City Union Finance Shocks Customer with High Interests Rates | Customer Approach RBI | Kadiri | iNews
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# 32-Customer Master Creation and Invoice Posting in SAP
In this video, learn In this video tutorial, we will explain SAP FICO Create Customer Master Data.
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