Digitalization has become a part of everyday life. Digitization of payments helps a person to transfer money from his bank account to the payees for his day to day transactions. India is stepping in to the leadership role by moving forward to the aim of ―Cash less Society. The growth of mobile penetration supported by the government initiatives constitute the most important drivers to enable people to move towards digital payment systems. The prospects for FinTech in India’s financial system in 2021-22 will depend upon the degree of entrenchment of digital usage, which is, in turn, contingent upon the resilience of the underlying acceptance infrastructure, financial literacy and awareness of the users (both merchants and consumers) and strengthening of the customer protection and cyber security protocols in place. Today consumers can buy, sell, and trade cryptocurrency as a commodity or investment. Consumers are also increasingly showing interest in being able to spend crypto assets for everyday purchases.



The Reserve Bank of India (RBI) has constructed a composite Digital Payments Index (DPI) to capture the extent of digitisation of payments across the country. This is a significant development given the sharp pick-up in digital transactions seen in the recent past. Further, RBI says in its annual report that, at a regulatory-level, for encouraging innovation in digital payments, RBI started many new initiatives in the digital payments space, which includes setting up the RBI Innovation Hub and a Regulatory Sandbox. The Reserve Bank continued its efforts towards global outreach of its payment systems, including remittance services.


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