The leadership is engaged as a new effective approach for managing the employees and organization at large. The traditional concept of personnel administration has gradually replaced human resource management. This gives importance to the strategic integration of new leadership styles into effective management of employees and to improve the employee performance. Organisations, in their response to the pandemic, realised that culture, leadership and mindset were the key differentiating factors that were required to thrive in the ‘new normal’. The crisis posed enormous challenges for leaders as they navigated their way through uncertainty. Leaders faced unusual dilemmas and challenges, pushing them to up their game.



Transformational leadership is the most studied leadership style across disciplines and They are charismatic and involve the creation of an emotional attachment between leaders and employees. Driving agility and innovation has become an important agenda for leaders as organisations are slowly moving towards the recovery and thrive phase of the Covid-19 pandemic. Although ambiguity is likely to persist, constant innovation to adapt to the new normal will be critical from a business standpoint. A culture and leader mindset fostering agility, collaboration, and innovation, is expected to be a key imperative for the C-suite. According to a recent Deloitte paper on ‘Leadership in times of the Covid-19 crisis’, resilient leaders now need to think, act and react differently and adapt a transformational mindset to foster a digital culture, one that promotes life long, continuous learning.


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