Attrition in IT-BPM increasing

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The findings showed that 57% of IT professionals would not consider returning to the #ITservices sector in the future. The #TalentExodusReport’ by TeamLease Digital predicts up to 55% growth in contract staffing attrition for FY 2023 as compared to 49% in FY 2022.

The report said there is a huge misconception with the sentiment in the candidate market, that a salary increase would improve performance and boost job satisfaction, and 20 lakh-22 lakh employees are expected to leave their jobs by 2025.

The Indian IT sector has witnessed tremendous growth in the last decade. It has recorded 15.5% growth, which is the fastest in more than a decade and touched $227 billion, creating additional 5.5 lakh jobs in FY22 alone.

#Infosys has reported the highest rate at which employees are leaving the company among its Indian peers for April-June quarter, at 28.4%. The IT major is followed by HCL Tech with 23.8% employee attrition rate, Wipro at 23.3% and TCS at 19.7%.

Experts say the high attrition rates could be attributed to the rapid expansions in the industry. In general when an industry goes through a rapid surge, there is shock with attrition rate running at 23-24%, it feels that the shock stage is now coming down.

However, with the global pandemic disrupting the IT hiring chain, there is evidence of a reverse trend which indicates that retaining a business-critical talent has undergone a great change in the last two years.

The reason for increasing attrition, nearly 50% of respondents believe that 'lack of better compensation and benefits' is the greatest reason for talent exodus, whereas 25% believe lack of career growth to be the reason.

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    There is increasing fear of global recession and spate of layoffs in the start-up space are expected to have a sobering effect on high attrition levels in the Indian IT industry over the next 2-3 quarters, and the majority of large tech companies talked of easing supply side pressures in the September quarter.

    Infosys has reported an attrition rate of 27.1% for the July to September quarter, the highest among top IT companies in India. While attrition at HCL Tech remained at 23.8%, TCS reported a higher rate of 21.5% and Wipro posted a marginal fall to 23% compared to previous quarter. Attrition rate measures how many employees are voluntarily leaving a company.

    A survey says, Indian techies change jobs often. Reason being, the growth opportunities are very less if they stay in the same company for more than 1-2 years now. The growth trajectory at any of the top Indian IT companies is not the same as it used to be before, where they witness a cutthroat competition in the industry.

    The technology job market which had overheated in the last few quarters has begun to cool off, and compensation expectations of new hires are also becoming more realistic. A subject matter expert said, there is an excess of people working in the Indian IT industry.

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  • Watch Attrition in IT-BPM increasing Video
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    The findings showed that 57% of IT professionals would not consider returning to the #ITservices sector in the future. The #TalentExodusReport’ by TeamLease Digital predicts up to 55% growth in contract staffing attrition for FY 2023 as compared to 49% in FY 2022.

    The report said there is a huge misconception with the sentiment in the candidate market, that a salary increase would improve performance and boost job satisfaction, and 20 lakh-22 lakh employees are expected to leave their jobs by 2025.

    The Indian IT sector has witnessed tremendous growth in the last decade. It has recorded 15.5% growth, which is the fastest in more than a decade and touched $227 billion, creating additional 5.5 lakh jobs in FY22 alone.

    #Infosys has reported the highest rate at which employees are leaving the company among its Indian peers for April-June quarter, at 28.4%. The IT major is followed by HCL Tech with 23.8% employee attrition rate, Wipro at 23.3% and TCS at 19.7%.

    Experts say the high attrition rates could be attributed to the rapid expansions in the industry. In general when an industry goes through a rapid surge, there is shock with attrition rate running at 23-24%, it feels that the shock stage is now coming down.

    However, with the global pandemic disrupting the IT hiring chain, there is evidence of a reverse trend which indicates that retaining a business-critical talent has undergone a great change in the last two years.

    The reason for increasing attrition, nearly 50% of respondents believe that 'lack of better compensation and benefits' is the greatest reason for talent exodus, whereas 25% believe lack of career growth to be the reason.

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    Many feel that the high number of attritions was partly due to the seasonality impact when junior employees opt for higher studies as well as supply-side constraints. Yet, there are global companies with an attrition of less than 4% for many years.

    A report says, Attrition levels which are at an all-time high have unnerved domestic IT services companies as they struggle to retain talent. The attrition rate at Infosys has grown 12% to 27.7% in Q4 of FY22 from a year earlier while at TCS, the attrition rate rose 10% to 17.4% during the same period. In other words, nearly 80,000 employees quit Infosys between January and March this year whereas around 1 lakh resigned from TCS, during the same quarter.

    Indian IT companies have spent up to 62% of their revenues towards salaries and wages of their employees, with the total salary bill for FY22 coming in at ₹3 lakh crore. All the three giants, TCS, Infosys and Wipro reported a sequential decline in profits, blaming wage hikes and increased travel costs, among other things.

    The management added that attrition will see some moderation only in the second half of this financial year. Probably, that is the immediate short-term view on attrition but from a medium-to-long term, it is expected that both the supply side as well as the demand side is easing up. This is in terms of talent coming from outside of the immediate industry system and that should play into moderation.

    There is a growing concern among the Indian IT companies on how to bring attrition rates back under control, but it is critical for them to improve this especially at a time when recessionary concerns have started having an impact on their top as well as bottom lines. Experts say the salary hikes for job switches to normalise as companies see slowdown in attrition.

    The fact is the global slowdown is forcing companies to balance hiring against rising expenses. Companies are now focusing on controlling high wage bills

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  • Watch Industry is in Fix due to attrition Video
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    While employees seem to prefer the flexibility that will allow them to continue moonlighting, tech giants have started cracking down and even have fired workers caught doing side hustle. With this some companies are expecting the high rate of attrition, and it’ll continue for some time, others say it is slowing down due to expected economic slowdown. There is no uniformity among IT companies in reporting attrition numbers.

    Employee attrition is a serious matter. A high attrition rate can be anything over 20% according to industry averages, however, these numbers vary by industry. The past 18 months saw technology companies witness severe employee departure even as companies attempted to return to normal after the pandemic.

    The attrition rate in India across industries in 2022 was only marginally lower than the one faced in 2021, thereby indicating a massive pressure on companies for retaining employees. The survey also revealed that the trend is expected to continue for the next half of the year.

    Recruitment agency Michael Page predicted that India is likely to witness an 86% employee attrition for 2022. This survey also suggested that in India, an estimated amount of 60% employees were ready to take up a lower salary to achieve a better work-life balance.

    “With the clear majority saying a significant talent migration event is upon us in the next few months, we must be ready for it to increase,” the report stated. Notably, the survey had also suggested that the percentage of employees planning to quit their current jobs was the maximum in India, followed by Indonesia, Philippines and Malaysia.

    A report from the Financial Times cites research by AuthBrodge states that around 8 to 9 percent of IT employees in India are engaged in moonlighting. Another survey by Kotak Institutional Equities states that nearly 65 per cent of IT employees know someone who is pursuing part-time opportunities or moonlighting while working a full

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